
Some moments ask more of us than others.
A difficult conversation. A leadership challenge. A major organisational change. The death of someone we love.
I help people navigate those moments with clarity, compassion and confidence.
For more than two decades I held senior leadership and executive roles in complex organisations, including Newcastle University, leading significant services, managing large teams and budgets, and working closely with boards, governing bodies and senior decision-makers.
I know what it feels like to carry responsibility, make difficult decisions and lead through change when there are no easy answers.
That's the perspective I bring to my work today.
Today, my work spans executive coaching, consultancy, workplace mediation and Humanist funeral celebrancy.
The settings may be different, but the heart of the work is the same: I support leaders, teams, families and organisations when life or work feels complex, uncertain or emotionally demanding.
My approach is calm, practical and human and what connects all of my work is a belief that people do their best thinking, decision-making and problem-solving when they have space, support and perspective.
Whether I'm working with a leader, a board, a team, or a family, my role is to help people make sense of what is happening, navigate complexity with confidence, and find a way forward that feels right for them.
That remains a privilege every time.
I'm based in Newcastle upon Tyne, and work with clients across the UK.
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A focused, confidential space to strengthen judgement, explore options and decide next steps - shaped by lived leadership experience, governance responsibility and professional practice.
Practical, experienced support for charities, CICs and small organisations who need to get their foundations right - clarifying roles, decision‑making and how the organisation actually works day to day.
An impartial, structured process for addressing conflict, repairing working relationships and reaching workable ways forward when things are stuck or strained.
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People carrying responsibility, making decisions, and supporting others through uncertainty in complex environments.

Charities, CICs and social enterprises managing growth, pressure or change, and wanting their foundations to work well day to day.
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Leadership teams facing transition, complexity, or moments where roles, relationships or direction need attention.
Some organisations I work with are able to access funded or supported consultancy through regional business support programmes; I’m happy to talk through eligibility if it’s helpful.
You can find more detail about funded and supported consultancy routes on my consultancy page.
I've spent more than twenty years in senior leadership and executive roles across higher education, commercial organisations and the charity sector.
I've led complex services and organisational change, managed large teams, and worked at executive and board level on governance, risk and strategy.
I've sat in the seat. I know what it feels like to carry responsibility, to make difficult decisions, and to lead people through uncertainty.
I don't offer theories from the sidelines. I bring the perspective of someone who has spent more than twenty years leading people, services and organisations, working with boards and senior stakeholders, navigating change, managing risk and making decisions that carried real consequences.
I understand the realities of leadership because I've lived them myself.
Find me on Linkedin
clarity
Seeing what’s true and what’s possible.
steadiness
Bringing calm, grounded presence to difficult moments.
humanity
Meeting people where they are - with warmth, respect and curiosity.
integrity
Doing work that aligns with values, purpose and long‑term impact.
purpose
Supporting work that matters: for people, organisations and communities.
Forster Jones Consulting Limited is a company registered in England and Wales (14076236)
Our registered address is in Newcastle upon Tyne, NE3 3BU
kay@forsterjonesconsulting.com
Trustee & Director, Humanists UK | Chair, Eating Distress North East | Humanists UK Funeral Celebrant | BIPC North East Expert in Residence
Connect with me on LinkedIn | Facebook | Forster Jones Consulting (Google) | Kay Jones Humanist Funeral Celebrant (Google)
Serving Newcastle upon Tyne, the wider North East, and national clients
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