practical consultancy that creates real impact
I offer practical, experienced support for charities, CICs and purpose-led organisations navigating growth, change and complexity - strengthening leadership, governance and the way the organisation works day to day.
I work with organisations across Newcastle and the North East with people who care deeply about their work and want things to be done well - but where things can feel complex, stretched or harder than they should be.
When that happens, it's not always clear what needs to change - just that something does.
And when teams are small and stretched, finding the time and headspace to step back, make sense of what's happening and decide on a clear way forward can be harder than it sounds.
I bring many years of experience as a senior leader, managing large and complex teams including at Newcastle University where my roles included:
- Director of Marketing & Development
- Director of IT Service Delivery (Interim)
- Head of Hospitality & Commercial Services
- Head of Business Support & Innovation
- Head of Work Based Learning & Employer Partnerships
My work is rooted in the realities organisations face - restructures, governance challenges and the day-to-day pressures of keeping things moving.
Alongside my executive leadership career, I have extensive board-level experience as a Chair, Trustee and Director.
This means I understand organisational challenges from multiple perspectives:
- Operational leadership
- Executive leadership
- Board oversight
- Governance and accountability
That breadth of perspective is often particularly helpful during periods of organisational change or strategic decision-making.
If this feels familiar, you’re very welcome to start a conversation.
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what consultancy with me offers
I focus on what will make the most meaningful, practical difference to the way your organisation works day to day.
I can help you with:
- Governance clarity
Clear roles, responsibilities and decision‑making structures that match the size and purpose of your organisation.
- Operational structure
Practical processes, handovers and workflows so people know what to do, when, and how.
- Leadership support during change
Calm, steady guidance to help you navigate restructures, new roles or organisational shifts.
- Fractional leadership support
Working alongside leaders and boards in a fractional leadership capacity, offering experienced, steady support without the need for a permanent appointment.
- Independent organisational insight
A clear, impartial view of what’s working, what’s not, and what will make the biggest difference.
- Business continuity and risk
Strengthening resilience in small organisations where key-person risk is high.
- Culture, communication and ways of working
Support to create more clarity, confidence and connection in your team.
business support organisations
a typical situation I’m brought into
You might come to me when...
Your organisation is growing quickly and the structures that worked before no longer feel sufficient.
A new CEO or senior leader is joining and you need support through the transition.
Your board needs to step back, clarify priorities and strengthen how it works together.
A difficult workplace issue needs to be addressed with care and independence.
My role is to help organisations step back, see what matters most, and put proportionate foundations in place so the business can be run well – without adding unnecessary complexity.
Sometimes this work highlights the need for individual coaching alongside organisational support — giving leaders space to think clearly while changes are being made.
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what my consultancy clients say
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if speaking to one of my clients would help, I’m happy to arrange it, just let me know
⭐ clarity structure and confident decisions
“Kay brings clarity, calm authority and thoughtful challenge. She helped us strengthen our governance, improve our decision‑making and feel more confident about the future of our organisation.”
Non‑Executive Director, Social Enterprise
⭐ steady support through complex change
“Kay supported us through a complex period of change with steadiness, kindness and clear direction. Her insight into people, leadership cand operations was invaluable for helping us move forward.” CEO, Charity Sector
⭐ practical improvements with real impact
“Kay helped us bring structure to the way we work and make practical changes that have had a tangible impact day to day. Her combination of strategic thinking and humanity is rare and incredibly valuable.”
Programme Director, Community Organisation
⭐ calm guidance and organisational clarity
“Kay listens deeply and helps you see issues clearly. Her guidance supported us to make well‑considered decisions and move through uncertainty with confidence.”
Senior Leader, SME